Tokio Marine cuts auto claims appraisal from weeks to minutes with Tractable AI
Tokio Marine deployed Computer Vision for Claims Processing in Auto Insurance. As reported by Tractable: Weeks to minutes appraisal time reduction.
Source-reported figures — cited source: Tractable
What Tokio Marine was trying to fix
In Japan, determining the payout amount after an auto accident typically takes weeks due to complex visual damage assessments and disagreements between insurers and repair shops over cost appraisals.
What Tokio Marine deployed
Tokio Marine deployed Tractable's computer vision AI to analyze photos of vehicle damage in near-real time. The system identifies the full range of repair options including recommended repairs, paint, and blend operations, replacing manual visual appraisals.
Results
The AI reduced remote claims review time from weeks to minutes. Tokio Marine became the first major Japanese insurer to deploy AI auto damage assessment, rolling it out across claims centers nationwide.
Evidence for Tokio Marine's Claims Processing deployment
- Reported outcome metrics
- 2 cited below
- Cited source
- Tractable
- Last updated
Explore Related
Vendor
Details
- Industry
- Auto Insurance
- Use Case
- Claims Processing
- AI Technology
- Computer Vision
- Company Size
- Enterprise
- Company
- Tokio Marine
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