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Generali France triples fraud detection rate with Shift Technology

A documented Fraud Detection in Property & Casualty deployment at Generali France, with source-attributed results and missing evidence labelled explicitly.

Maintained by Peter Korpak, Founder & Chief AnalystHow evidence is checked

Evidence at a glance

Evidence status:
Source-extracted record
Deployment timeframe:
Not reported by source
Reported outcome metrics:
2 cited below
Directory entry published:

The source-link check confirms reachability, not independent re-verification of every claim.

107,000/yearClaims Scanned by AI
0.7% to 2%Fraud Detection Improvement

Source-reported figures — cited source: Shift Technology

The Challenge

Generali France's existing fraud detection methods identified only 0.7% of P&C damage claims as fraudulent, well below the industry benchmark of 2%. Manual review processes could not scale across their 125,000 annual P&C claims volume.

The Solution

Generali deployed Shift Technology's Force platform to automatically scan all incoming P&C claims. The system analyzes approximately 300 claims daily, scoring each for fraud suspicion and providing investigators with substantiated alerts.

Results

Shift's AI now scans 107,000 out of 125,000 annual P&C claims automatically. Generali nearly tripled their fraud detection rate from 0.7% to the industry-leading 2% benchmark.

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Details

AI Technology
Predictive ML
Company Size
Enterprise
Evidence status
Source-extracted record
Deployment timeframe
Not reported by source
Directory entry published

Cited source

Shift Technology

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